Bringing Quality Installation to your Home

André Victoire | TV Installation Services

Our aim is to provide a quality service where customer satisfaction is second to none. The TV services we offer are as follows:-

TV Installation

We will plug in and set up any standard TV equipment for you, most of the time this will take less than one hour and is therefore covered by our call out fee (£40). We also demonstrate how the equipment works and if necessary will right detailed instructions down for you on how to operate it all. If we are with you for longer than the allotted hour showing you how to operate the equipment we will charge for two hours (£80), however in most cases this is not necessary unless you are having particular diffoculty understanding how to use the equipment.

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Minor Problems

This is again covered by our call out fee of £40. We anticipate we can fix most minor problems within this period, we will also try to assist you over the phone if we can first so you do not incur any costs. We can also take your TV to a local repairer who can investigate the problem. This service is as follows:

  • Collection: £20 Inspection Fee: £40 Return: £20 PLUS parts and labour

The inspection fee is to cover the time it takes to identify the problem with your equipment. In some cases it is not economical to repair the item and buying a replacement item is a better option for you. For minor repairs (up to £100 parts and labour) once we have identified the fault we will fix it at the same time as this is usually quicker and less costly than: reassembling/tidying away your equipment; trying to contact you before proceeding; and then starting the job all over again again.

For the above service we require the £80 fee up front. We will undertake any repair up to a value of £100 (ie an additional £60 will be due from you on top of the inspection fee). If any repair is likely to cost more than this we will contact you to disucss before proceeding.

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Wall Mounting of TVs

Simple Service

The service below is just to mount a TV on your wall with a fixed bracket. The cost may vary slightly if you want a tilting or swivel arm bracket. We charge separately for tidying cables. In some cases this is trivial in other cases it is more complex.

  • Wall Mount your TV
  • Fixed Bracket Supplied
  • £80 (TV up to 40")
  • £100 (41" to 60")

SUMMER OFFER - 25% DISCOUNT

Closes - 31st August 2013

  • SAVE £20 £80 NOW £60 (TV up to 40")
  • SAVE £25 £100 NOW £75 (41" to 60")

If you want to use your own bracket the price is the same.

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Tidying Cables

For tidying your cables we will bring with us samples of trunking and discuss the various options with you onsite when mounting your TV. If you just want us to come out and discuss your requirements the call out fee of £40 applies however if you choose to proceed we will subtract this from the final bill.

To give you an idea of costs please find indicative pricing below:=

  • Attractive modern trunking - £20 per metre
  • Channelling up to 5 cables into a wall - £30 per metre
  • Cables (HDMI / SCART)
    • Budget: 3m £10 - 5m £15 each
    • Premium: 3m £25 - 5m £35 each
    • Longer cables and specialist cables are available on request.
  • Cables (Mains / Aerial Coax)
    • £5 plus £2 per metre

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Addtional Services

  • DVD Surround Sound Set Up - £80
  • DVD Surround Sound Speaker Mounting
    • £15 wall mount each speaker
    • Light Trunking £20 per metre / channelling £30 per metre
  • Home Cinema installation, Multiroom TV and Audio
    • Bespoke prices please contact for a quote.
  • Extending Aerial feeds to other rooms
    • Typically £30 + £2 per metre
    • Minimum fee £60
  • New Aerials from ~£80 (via a Third Party with 30+ years experience)

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Wall TV Mounting Service

25% off! For All Installations in Summer 2013
Offer Expires - 31st August at 5pm

Our prices including a simple bracket to wall mount your TV start from £80 (TV up to 40") and £100 (41" to 60"). We are givng a 25% discount to all customers in January 2012 a saving of up to £25!!

Prices with Discount:

  • £60 (TV up to 40")
  • £75 (41" to 60")

Additonal services such as hiding cables or trunking and supply of cables are extra and not discounted.

 

Customer Satisfaction  

TARGET: 97%
You cannot please all the people all the time!

We are aiming to acheive a customer satisfaction score of over 90% and will be asking all customers for feedback.

 

Latest News

£2m Public Liability Insurance
28th December 2011

£2m Public Liability insurance purchased to cover any unfortunate issues that might occur giving customers peace of mind that all services provided by Andre Victoire are fully insured.


André Victoire Launched
2nd November 2011

André Victoire limited was incorporated today with the sole ambition of being the best home installation services provider. After seven years of providing excellent service as a sole trader with numerous trading styles, the decision to move all services into one trading company and name has finally been taken.